Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

At 7LI Lounge, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (custom avatars, preferences)
• Payment information (processed securely through third-party payment processors)

Booking Information

• Room booking details (date, time, duration, room selection)
• Group size and composition
• Order history (drinks, services requested)
• Promo codes and redemption history

Usage Analytics

• App usage patterns and feature interaction
• Device information (model, operating system, unique identifiers)
• Log data (IP address, access times, app crashes)
• Location data (if you grant permission)

2. How We Use Your Information

We use the information we collect to:

• Process and manage your room bookings and orders
• Provide customer support and respond to inquiries
• Send booking confirmations and important updates
• Process payments and prevent fraud
• Personalize your experience and recommend services
• Administer loyalty programs and promotional offers
• Improve our app and services through analytics
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our app, processing payments, or conducting our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request deletion of your data at any time through our data deletion page.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a structured format

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Cookies and Tracking Technologies

We may use cookies, beacons, and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your device settings.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: